Experiences happen by design or by default.
Whether we’re creating environments to embody a brand philosophy, strategizing to improve an existing customer experience or visualize a complex service process to improve outcomes — we find that, in so many ways, the experience IS the brand.
LSCT Visitor Experience Strategy
KPMG Legacy
Great Lakes Stainless
SRAM Bicycles & Components
The Hoxton Hotel Chicago
Tate & Lyle Innovation Center
Bader Rutter Advertising
Illinois Center
“I feel like there is a much longer journey ahead of us and that the work we did with Connect_CX gave us direction and exposed where the current problem areas lie.”
— Michael DeBruyn, CEO Great Lakes Stainless